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Thursday, July 19, 2012

How good is your IT performance when compared to other financial services companies?

This week's FierceFinance is brought to you by Compuware-Gomez.
 

Half of online consumers executing financial transactions online have had a negative experience during peak traffic times. A majority (53%) of them took some action – becoming less likely to purchase additional services, telling people they know and/or switching to another financial provider’s site1.

As competitive as the industry is, U.S. banks can still differentiate themselves by improving their customer experience ranking in key delivery channels.

In no time you can receive a personalized and private report detailing the performance of your IT services against peers in financial services.

Submit your website's URL to SpeedoftheWeb.org, and you'll receive analysis of your site's web performance:

  • Compared to other leaders in financial services
  • Against 15 performance KPIs
  • With quick win inline recommendations for improvements

If you would like to learn more about how Compuware solutions can improve the performance of your business applications contact us at apmsales@compuware.com or call us on +1 (781) 768-4900.

Best regards,

Kieran Taylor, Director of Product Marketing, Compuware APM Business Unit
T +1 (781) 768-4900   kieran.taylor@compuware.com

1Equation Research, Compuware Peak Time Internet Usage Study, November 2011

©2012 Compuware Corporation, One Campus Martius, Detroit, MI 48226

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