Apologies for outage issues

	Dear Clients, Please accept our deep and sincere apologies for the outage of our services. We have received your letters and we are very concerned with what happened. We were so confident that our hosting service and protocols were flawless but, as we discovered vulnerabilities to some issues we take full responsibility for them and pledge to exert our fullest potential to guarantee these outages do not occur again. First and foremost, on behalf of ICN.com, We would like to personally apologize for such inconvenience. We assure you we are taking necessary steps to prevent these issues from happening in the future. We value our customers and ask you please to feel free to provide further feedback on the issue at hand, the website is now gradually back to operating normally. If you have further questions or remaining problems with accessing the website, please feel free to contact us at support@icn.com  or on our social media outlets. We are looking forward to serving you as our valued clients. Thank you for your invaluable support, tolerance and understanding Have a great day! ICN.com Management
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